IT Applications Support

Position: IT Applications Support

Location: Mandra, Attica, Greece

The suitable candidate will provide first-level support to users of the Company’s business applications.

Key Responsibilities

• Provide support to users via phone, email, and ticketing system regarding the use of the Company’s IT applications (ERP, WMS, TMS, and in-house applications).
• Troubleshoot issues, diagnose problems, and guide users toward effective solutions.
• Log and document user requests and reported issues.
• Escalate requests and incidents to the appropriate second-level support teams when necessary.
• Maintain relevant documentation and records as required.
• Participate in and support projects undertaken by the IT Department.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Good working knowledge of Windows 10/11.
• Very good command of the English language.
• Familiarity with Microsoft 365 technologies.

Preferred Skills

• Strong communication and teamwork skills.
• Results-oriented mindset with a focus on customer service.
• Flexibility and adaptability.

Interested candidates are invited to send their CV to hr@sarmed, quoting the job reference code IAS_0626 in the subject line or application.

*Για περισσότερες πληροφορίες ή συμβολή στη σύνταξη βιογραφικού σημειώματος επικοινωνήσετε με το Γραφείο Σταδιοδρομίας

Τ.: 210 32 32 323

Email: kariera@sbie.edu.gr